Privacy policy

1. General information

  • This policy applies to the Website operating at url: shop.lefthandsounds.org
  • The website operator and personal data administrator is: Left Hand Sounds Kiekrz, Czysta 22b, 62-090 Rokietnica, Poland
  • The Operator’s e-mail contact address is: shop@lefthandsounds.org
  • The operator is the administrator of your personal data in relation to the data provided voluntarily on the website.
  • The website uses personal data for the following purposes:
    • Newsletter service
    • Preparation, packaging, shipment of goods
    • Implementation of ordered services
    • Presentation of an offer or information
  • The website obtains information about users and their behavior in the following way:
    • Through data entered voluntarily in forms, which are entered into the Operator’s systems
    • By saving cookies in the end devices (so-called “cookies”).

2. Selected data protection methods used by the Operator

  • The places for logging in and entering personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.
  • User passwords are stored in a hashed form. The hash function works in one direction – it is not possible to reverse its operation, which is now a modern standard in the field of storing user passwords.
  • The operator periodically changes his administrative passwords.
  • In order to protect data, the Operator regularly makes backup copies.
  • An important element of data protection is regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

  • The website is hosted (technically maintained) on the operator’s servers: another company.

4. Your rights and additional information on the use of data.

  • In some situations, the Administrator has the right to transfer your personal data to other recipients, if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:
    • couriers
    • postal operator
    • payment operations
    • authorized employees and associates who use the data to achieve the purpose of the website
    • companies providing marketing services to the Administrator
  • Your personal data are processed by the Administrator no longer than it is necessary to perform the related activities specified in separate regulations (e.g. on accounting). With regard to marketing data, the data will not be processed for more than 3 years.
  • You have the right to request from the Administrator:
    • access to your personal information,
    • their corrections,
    • removals,
    • processing restrictions,
    • and data transfer.
  • You have the right to object to the processing indicated in point 3.3 c), to the processing of personal data for the purpose of exercising legitimate interests pursued by the Administrator, including profiling, but the right of objection will not be exercised if there are important legitimate grounds for processing, overriding interests, rights and freedoms, in particular to establish, pursue or defend claims.
  • The Administrator’s actions can be complained about to the President of the Office for Personal Data Protection, Stawki 2, 00-193 Warsaw.
  • Providing personal data is voluntary, but necessary to operate the Service.
  • You may be subject to automated decision making activities, including profiling, in order to provide services under the concluded agreement and to conduct direct marketing by the Administrator.
  • Personal data is not transferred to third countries within the meaning of data protection regulations. This means that we do not send it outside the European Union.

5. Information in forms

  • The service collects information provided voluntarily by the user, including personal data, if provided.
  • The service can save information about the connection parameters (time stamp, IP address).
  • The service, in some cases, may save information to facilitate linking the data in the form to the e-mail address of the user filling in the form. In this case, the user’s e-mail address appears inside the url of the page containing the form.
  • The data given in the form are processed for the purpose resulting from the function of a particular form, e.g. to handle a service request or business contact, register services, etc. Each time the context and description of the form clearly indicates what it is used for.

6. Administrator logs

  • Information about user behaviour on the website may be subject to logging.

7. Important marketing techniques

  • The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not pass on personal data to the operator of this service, but only anonymised information. The service is based on the use of cookies on user’s end device. In terms of information on user preferences collected by the Google advertising network, the user can view and edit the information resulting from the cookies using the tool: https://www.google.com/ads/preferences
  • The Operator uses remarketing techniques that allow for matching advertising messages to the user’s behaviour on the website, which may give the illusion that the user’s personal data is used to track him/her, but in practice no personal data is transferred from the Operator to the advertising operators. The technological condition for such activities is that cookies are enabled.
  • The operator uses the Facebook pixel. This technology means that Facebook (Facebook Inc. based in the USA) knows that a given person registered in it uses the Website. In this case, it is based on data for which it is the administrator itself, the Operator does not provide any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device.

8. Information about cookies

  • The website uses cookies.
  • Cookie files (so-called “cookies”) are IT data, in particular text files, which are stored on the Website User’s end device and are intended for using the Website’s pages. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number.
  • The entity placing cookies on the Website User’s end device and accessing them is the Website operator.
  • Cookies are used for the following purposes:
    • maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Website;
    • achieving the goals set out in the section “Important marketing techniques”;
  • The Website uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on the User’s end device for the time specified in the parameters of cookies or until they are deleted by the User.
  • Software for browsing websites (web browser) allows the storage of cookies on the User’s end device by default. Website Users can change the settings in this regard. The web browser enables the deletion of cookies. It is also possible to automatically block cookies. Detailed information on this subject can be found in the help section or documentation of the web browser.
  • Restrictions on the use of cookies may affect some of the functionalities available on the Website pages.
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9. Managing cookies – how to enable and disable cookies in practice?

  • If a given user does not want to receive cookies, he or she may change the browser settings. However, we need to inform that disabling cookies necessary for authentication, safety, and maintaining user’s preferences may make it difficult to use the websites, and in extreme cases may even prevent the use of websites.
  • In order to manage cookie settings, select the web browser you use from the list below and follow the instructions:
  • Mobile devices: